Troubleshooting
Troubleshooting
Answers to the most common "why is this happening?" questions.
Most surprises have a simple explanation. Start here.
My site shows Down but it is up
Bot protection, firewalls, and ping to the wrong kind of host.
My address was rejected
Why some addresses cannot be monitored.
My checks have not started
A new monitor still showing pending.
If none of these fit, email [email protected] with the monitor name and what you are seeing, and we will take a look.